Key Account Manager (Rubber Blacks - West)
Date: 15 Jun 2026
Location: IN
Company: Phillips Carbon Black Ltd
Role Description
| ROLE TITLE/ DESIGNATION | Key Account Manager (Rubber Blacks - West) |
| DEPARTMENT | National Markets – Rubber Blacks |
| REPORT TO (JOB TITLE ONLY) | Regional Sales Manager (Rubber Blacks - West) |
| LOCATION | Regional Office West |
Role Purpose
To drive sustainable business growth in the Chemical / Rubber segment through effective business development, management of key accounts, achievement of sales targets, timely collections, and strengthening long-term customer relationships in the assigned region.
Key Result Areas
|
OBJECTIVE (AREA) |
HOW (METHODS OF ACHIEVEMENT) |
MEASUREMENT (END RESULT) |
| Achieve Budgeted Sales Volume & Revenue Targets |
Grow share in existing accounts Develop high‑potential new customers Support customers in critical situations Achieve sales targets |
|
| End-to-End Sales Cycle Management |
Process POs & create SAP orders Allocate plants with teams Track vehicles for timely delivery Ensure timely, accurate order execution |
|
| Key Account Management & Customer Relationship Development |
Manage key accounts & plan visits Build relationships with decision‑makers Track competitor pricing & products Network via industry events Grow share, retention & satisfaction |
|
| Timely Collections & Overdue Management |
Follow up for timely payments Monitor & reduce overdues Ensure collections (RTGS/NEFT/cheque) Maintain healthy cash flow |
|
| Cross-Functional Coordination & Customer Support |
Coordinate planning, logistics, finance & quality teams Resolve queries, complaints & audits Improve customer experience & efficiency |
Organizational Chart
| Designation of immediate superior to whom position will report | Regional Sales Manager (Rubber Blacks - West) |
| Role designation of the hiring position | Key Account Manager (Rubber Blacks - West) |
Work Relationship
|
Contact point (Department/location/ Organization/institute) |
Designation of person contact | Purpose of contact |
|
Internal Planning & Customer Service Plant Logistics Team Quality / Technical Team Finance & Accounting Team |
Order processing, allocation & delivery coordination Track vehicles & ensure timely dispatch Handle queries, complaints & audits Manage collections, reconciliations & overdues |
|
|
External Customers & Channel Partners |
Securing business contracts, orders, collections, product approvals, and relationship building |
Experience
|
Basic level of education (Diploma/Graduate/B.Tech/BE/ME) |
Btech/B.E Chemical preferred |
| Post Graduate qualification | NA |
| Certifications | NA |
|
Experience (No. Of Years) |
Minimum 5 years |
| Functional skills |
Communication Skills MS Office - PowerPoint/Excel |
Competencies
Skills
